Administrative Medical Assistant (Client Services) - Remote Job at Get It - Healthcare, Webster, TX

c0IrelVUa1duN0xCNGk5R3VYeStZa3g5UkE9PQ==
  • Get It - Healthcare
  • Webster, TX

Job Description

Are you a compassionate and detail-oriented individual with a passion for providing exceptional client support in a medical setting? If so, we're looking for you! We're seeking a dedicated Administrative Medical Assistant (Client Services Representative) to join our dynamic team and play a vital role in ensuring our clients receive top-notch service.

What You'll Do:

As a Full-Time Administrative Medical Assistant/Client Services Representative, you'll be the primary point of contact for our clients, providing crucial support via phone and email. Your responsibilities will include:

Client Support and Training: Providing comprehensive training and support to clients on specimen collection procedures, compliance requirements, ordering processes, and account reviews.
Communication and Coordination: Collaborating with various internal departments to ensure seamless service delivery and address client inquiries efficiently.
Administrative Excellence: Handling administrative tasks such as processing forms, updating databases, managing patient information, and maintaining an organized and compliant office environment.
Compliance and Accuracy: Ensuring all activities comply with relevant regulations and maintaining meticulous attention to detail when reviewing documentation and resolving discrepancies.
Specimen Handling Support: Supporting pre-analytical and accessioning processes by reviewing specimen information for accuracy and completeness.
Laboratory Information System (LIS) Management: Utilizing the LIS to review and process information as needed.
Supply Management: Facilitating the ordering of supplies and ensuring timely and accurate processing of requests.
Onboarding Support: Assisting with the onboarding of new marketing partners, ensuring alignment with test requirements and compliance standards.
Customer Inquiry Resolution: Answering phones, emails, and addressing customer inquiries promptly and professionally.
Quality Assurance: Reviewing clinical data for accuracy, auditing, and contacting appropriate parties as needed.
Who You Are:

You're a proactive and organized professional with a strong understanding of medical terminology and client service principles. You possess:

Medical Assistant Experience: Your background as a medical assistant enables you to quickly grasp medical terminology and understand the needs of both clients and remote laboratory collectors.
Excellent Communication Skills: You excel at communicating effectively with clients, colleagues, and external partners, both verbally and in writing.
Strong Computer Proficiency: You're proficient in Microsoft Office Suite and possess excellent general computer skills.
Attention to Detail: You have a keen eye for detail and are committed to accuracy in all aspects of your work.
Customer Service Focus: You're passionate about providing exceptional client service and building strong relationships.
Organizational Skills: You're highly organized and able to manage multiple tasks and priorities effectively.
Knowledge of Specimen Collection and Medical Necessity: You have a solid understanding of specimen collection procedures and medical necessity requirements.
Compliance Awareness: You understand the importance of adhering to regulatory requirements and accrediting agency standards.
What We Offer:

A competitive salary that recognizes and rewards your contributions.
Comprehensive benefits package, including Medical, Dental, Vision, Life Insurance, and Paid Time Off.
A supportive and forward-thinking work environment that fosters growth and development.
The opportunity to make a meaningful impact on the lives of our clients.
Join Our Team!

If you're passionate about excellence, integrity, and providing exceptional client service, we encourage you to apply! This is a fantastic opportunity to take the next step in your career and join a team that values your contributions.
Employment Type: Full-Time
Salary: $ 14.00 18.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

BrightKey, Inc

Mail Screener Job at BrightKey, Inc

 ...BrightKey is seeking a diligent and detail-oriented individual to join our team as a Mail Screener. The primary responsibility of the Mail Screener is to inspect incoming mail for hazardous contents, ensuring the safety and security of our organization and its personnel... 

Ocean Havens

Construction Project Manager Job at Ocean Havens

Job Description: Construction Project ManagerLocation: Boston, Provincetown and Portland, ME.Job Type: Full-timeAbout the Role: We are seeking a skilled and experienced Construction Project Manager to oversee and manage construction projects from inception to... 

Dungarvin

Nursing Assistant / CNA Job at Dungarvin

 ...Join Our Passionate Team as a Nursing Assistant / CNA Make a Lasting Impact Every Day! At Dungarvin, we are more than a provider...  ...opportunities, paid training, and mentorship Mileage Reimbursement for travel Paid Training and Orientation : Training provided to ensure... 

TST Pros

Remote Solar Sales - High Commission | 10023 Job at TST Pros

 ...Description For Solar Sellers: As a Solar Sales Representative, you will have the...  ...on volume). You will also receive an M2 commission of 20% of the projected revenue at permitting...  ...achieve monthly sales targets. Maintain a high level of customer satisfaction.... 

Smirk New Media

Web & SEO Specialist Job at Smirk New Media

 ...Oklahomas original digital agency, is looking for a seasoned Web & SEO specialist to join our team in Oklahoma City. As a Web & SEO...  ...Youll Do Develop and execute SEM strategies for clients (technical, local, paid and content-driven) Audit websites for performance...