Airline Customer Service Agent SFO - Japanese/English Speakers Job at Pacific Aviation, San Francisco, CA

dGhtL1dESVVtckxCNHlOSHZIS3lZMHArUUE9PQ==
  • Pacific Aviation
  • San Francisco, CA

Job Description

Hourly Pay $22.90 - $24.90 per hour

Your Gateway to an Exciting Career in Aviation

Are you ready to embark on a career that’s as dynamic and diverse as the skies? Whether you’re rejoining the workforce, working towards a degree, or looking to explore an exhilarating part-time opportunity, this is your runway to success!

At Pacific Aviation, we’re looking for passionate, bilingual (English/Japanese) individuals to join our team as Airline Customer Service Agents at San Francisco International Airport (SFO). If you thrive in fast-paced, international environments and have a heart for delivering exceptional service, we want to hear from you!

What Makes This Opportunity Unique?

  1. Dynamic Work Environment:
  • Be part of a high-performing team managing the entire passenger experience, from ticketing to boarding. Each day brings new challenges and exciting interactions.
  1. Flexible Scheduling:
  • Work a minimum of four days per week, with 4-5 hour shifts each day. Additional shifts are available if you want to expand your hours.
  1. Outstanding Benefits:
  • Enjoy full-time-caliber benefits as a part-time employee, including fully paid medical insurance for you and your dependents, a 401(k) with company match, and more.
  1. Career Advancement Opportunities:
  • We invest in our employees’ growth. Gain technical skills and unlock leadership opportunities within Pacific Aviation.
  1. Vibrant Company Culture:
  • Experience a workplace built on respect, trust, diversity, and transparency. Celebrate your achievements with our team through potlucks, happy hours, and personalized appreciation programs.
  1. Comprehensive Support:
  • Benefit from a discounted BART Clipper card or employee parking permit, paid training, and provided uniforms to ensure your success.

Your Role

As an Airline Customer Service Agent, you’ll work directly with one of our international airline clients, with opportunities to expand your expertise to other airline operations over time. Your responsibilities will include:

  • Assisting passengers during departures (from check-in to boarding) and arrivals (from deplaning to baggage claim).
  • Handling passenger inquiries, resolving issues, and ensuring smooth operations within the terminal.
  • Delivering exceptional service with professionalism and efficiency.
  • Collaborating with team members to provide seamless ground handling services for flights carrying 200-300 passengers.

What You Bring to the Team

You’re the perfect candidate if you:

  • Spread Positivity: Your upbeat attitude lifts the spirits of passengers and colleagues alike.

Embrace Variety: You enjoy engaging with people from all walks of life and finding solutions to dynamic challenges.

Why Join Pacific Aviation?

For over 25 years, Pacific Aviation has been the trusted partner of the world’s leading airlines, delivering exceptional ground handling services at airports nationwide. Our team is our greatest asset, and we’re committed to fostering a culture of respect, diversity, and growth. When you join us, you’re not just starting a job—you’re joining a family that values your contributions and supports your aspirations.

Ready for Takeoff?

If you’re ready to start an exciting journey with Pacific Aviation, apply today! Let’s make every passenger’s journey smooth and memorable together.

Requirements

  • Bilingual proficiency in English and Japanese (spoken and written).

  • Strong communication skills, including active listening.

  • Customer service experience (preferred but not required).

  • Computer literacy with attention to detail and quick, accurate data entry.

  • Calmness and problem-solving skills in high-pressure situations.

  • Flexibility to work varying shifts, including early mornings, afternoons, evenings, nights, weekends, and holidays.

  • Physical stamina to stand for extended periods.

  • Legal authorization to work in the U.S.

  • Ability to pass a background check and drug test.

Benefits

  • Fully paid medical, dental, and vision insurance for you and your dependents.
  • 401(k) retirement plan with company match.
  • Generous Paid Time Off (PTO).
  • Uniforms provided.
  • Discounted parking or a BART Clipper card.
  • Paid training to set you up for success.
  • Referral bonus and cell phone plan reimbursement.

Job Tags

Hourly pay, Full time, Part time, Flexible hours, Shift work, Night shift, Weekend work, Afternoon shift, Early shift,

Similar Jobs

Competitive Range Solutions, LLC

Cable Technician II Job at Competitive Range Solutions, LLC

 ...exciting projects in a collaborative, congenial environment. Cable Technician II requires the expertise of a talented and...  ...maintain, and repair structured cabling systems, including copper, fiber optic, and other telecommunications media. Analyzes, administers,... 

Robert Half

Fund Accountant at Leading Venture Capital Firm Job at Robert Half

 ...Accounting is recruiting for a Fund Accountant at a Top Venture Capital Firm. This is a full-time permanent role based in Menlo Park with a...  ...with senior leadership. This role offers exposure to complex investment strategies, career growth, and the opportunity to work closely... 

Acadian Ambulance Service

Ambulance Driver - Non-EMT Driver Job at Acadian Ambulance Service

 ...only and in accordance with local, state, national and Acadian Ambulance standards. REPORTS TO: Emergency Medical Technician (EMT) EMT-Paramedic Operations Supervisor/Coordinator Operations Manager Director of Operations Regional Vice President... 

LTC Language Solutions

American Sign Language (ASL) Interpreter - Tukwila, WA Job at LTC Language Solutions

 ...Description Do you have experience as an ASL Interpreter? We are looking for ASL interpreters for government-related assignments...  ...and acronyms Requirements ~ Bachelors Degree in American Sign Language ~3+ years of ASL interpreting experience ~ Experience... 

R.L. Lipton Distributing Co.

Route Sales Representative Job at R.L. Lipton Distributing Co.

 ...Overview: If you are looking for a fast-paced friendly sales environment to work with, we have a great opportunity for you. RL Distributing is a beer and non-alcohol distributor in Northeast Ohio. We are looking for individuals looking to grow with our company. Currently...