CX Program Manager Job at PTR Global, Austin, TX

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  • PTR Global
  • Austin, TX

Job Description

Minimum 5-7 years of experience within Qualtrics overall

Required Testing: Qualtrics Surveys, Voice of the Customer

Software Skills Required: Qualtrics, Tableau, PowerBI

Preferred companies/industries: Retail or eCommerce

Program Manager specialized in Experience Management (XM), you will play a pivotal role in enhancing our customer listening, surveying and research capabilities, driving insights that fuel exceptional customer and employee experiences. You’ll leverage, manage and optimize the Qualtrics Experience Management platform, ensuring seamless survey deployment, data integrity, and compliance with governance standards, all while enabling our teams to make data-driven decisions that shape the future of organization.

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