Email Support Agent Job at Snaphunt, United States

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  • Snaphunt
  • United States

Job Description

The Offer Opportunity within a company with a solid track record of performance Opportunity to make a positive impact Fantastic work culture The Job You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate order processing and delivery. Escalating customer feedback as required. The Profile You have at least 1 year experience within a Customer Service role, ideally within the the Not for profit Sector industry. You possess excellent interpersonal as well as written and verbal communication skills. You are a strong team player who can manage multiple stakeholders You are a self-starter and demonstrate a high level of resilience You pay strong attention to detail and deliver work that is of a high standard The Employer Our client is a social services nonprofit in Chicago, and offer the most comprehensive support immigrant, and low-income families need to thrive.

Job Tags

Full time,

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