Help Desk Team Lead Job at Pinnacle Government Solutions, Washington DC

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  • Pinnacle Government Solutions
  • Washington DC

Job Description

Pinnacle Government Solutions is a minority-owned small business that provides Software and Cloud Engineering Solutions for our Department of Defense and Federal Civilian agencies. We bring SME-level expertise and over two decades of industry knowledge and experience. We believe in getting it right for our customers and our country.

We are looking for a qualified candidate to work as a full-time Lead BMC Remedy/Helix Service Desk Professional with experience for a Government client in Washington, District of Columbia.

Must be a BMC Certified Professional or ITIL v4 Managing Professional

Minimum Required Skills & Qualifications:

  • Must be a US Citizen or Green Card Holder
  • Minimum four (4) years of experience administering, maintaining, and developing BMC Helix IT Service Management Software.

Certifications Requirements:

  • BMC Certified Professional or ITIL v4 Managing Professional

Work Location: On site in Washington, DC

Job Tags

Full time,

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