Job Description

Position Summary

Provides day-to-day operational leadership within designated Payroll POD to ensure client payrolls are processed accurately and on time.

Essential Duties and Responsibilities

• Ensure that payroll is processed timely and accurately.
• Will act as the primary contact for assigned POD clients.
• Responsible for reviewing processed payrolls and resolving payroll errors and issues. Assist the team where needed.
• Monitors the work of a team of Payroll Specialists that input payroll data and prepare payroll checks.
• Assist in payroll calculations and deductions.
• Responsible for clear and consistent client communications.
• Work with Quality Control Team to process current year and prior year voids and resolve posted payroll errors.
• Address payroll related queries and requests.
• Analyze payroll problems and provide appropriate resolutions.
• Facilitates frequent communication with VMC/VDR Payroll Supervisors to review Payroll Specialists' performance, recommend areas of training needed, and assist with coaching employees.
• Review and recommend improvements to existing Payroll department procedures. Work closely with Payroll Manager to implement changes, provide feedback on team performance, and escalate client issues.
• Schedule and facilitate weekly POD team huddles.

Knowledge, Skills, and Abilities

• Self-motivated, professional capable of working with minimal supervision, ability to reflect and be accountable.
• Capable of working under pressure and meeting concrete deadlines.
• Must have strong organizational skills, be able to prioritize and quickly switch between projects and priorities.
• Ability to communicate and work effectively with internal departments.
• Excellent communication skills, ability to adapt messages for audience.
• Proficient to strong skills in MS Office, including Excel and Outlook.
• Proven ability to make proper judgment calls when presented by a situation/problem.

Education & Experience

• High School Diploma or equivalent
• 2+ years of payroll experience
• PEO, ASO, multi-state payroll experience
• Knowledge of HR Pyramid (recommended but not required)
• Knowledge of Prism HR (recommended but not required)

Job Tags

Similar Jobs