Job Description

Residential HVAC Service Manager - Orlando, FL

Are you a dynamic and experienced leader with a passion for the HVAC industry and a drive to achieve exceptional results? We're partnering with a leading home services company that's seeking a highly motivated HVAC Service Manager to oversee their residential HVAC service and installation operations in Orlando, FL.

In this role, you'll be responsible for leading and managing a team of residential HVAC technicians, overseeing projects from start to finish, and ensuring customer satisfaction. If you have a proven track record of success in the residential HVAC industry, strong leadership skills, and a commitment to excellence, we encourage you to apply!

What We Can Do For You:

• Compensation: $85,000-$95,000 and robust bonus eligibility
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EPA, Legal Services and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

Key Responsibilities:

Operations Management:

• Supervise and manage residential HVAC technicians and other team members, fostering a positive and productive work environment.
• Schedule and coordinate residential maintenance, repairs, and installations, ensuring timely and efficient execution.
• Oversee projects from initiation to completion, ensuring they are completed on time and within budget.

System Oversight:

• Maintain a strong understanding of residential HVAC systems, codes, and best practices.
• Oversee the performance of residential HVAC systems to ensure efficiency and compliance with regulations.
• Troubleshoot and resolve complex system issues.
• Manage system upgrades or replacements.

Client and Vendor Relations:

• Build and maintain strong relationships with clients to ensure satisfaction and repeat business.
• Address customer inquiries and concerns promptly and professionally.
• Negotiate contracts and manage vendor relationships for equipment and supplies.

Compliance and Safety:

• Ensure adherence to safety standards and local, state, and federal regulations.
• Conduct safety inspections and train staff on best practices.

Financial Management:

• Contribute to the financial success of the division by monitoring expenses, optimizing profitability, and identifying areas for improvement.
• Prepare and manage budgets for projects and operations.
• Develop cost-saving strategies without compromising quality.

Team Leadership:

• Oversee recruitment, hiring, and onboarding of new HVAC technicians.
• Provide guidance, mentorship, and training to team members.
• Evaluate staff performance and provide constructive feedback.

What We Need From You:

• 5+ years of leadership experience overseeing day-to-day operations within residential HVAC service and installation.
• Demonstrated track record of achieving year-over-year business growth.
• Experience managing budgets and overseeing projects for businesses with annual revenue ranging from $5 million to $100 million.
• Strong technical knowledge of residential HVAC systems, including repairs, maintenance, and installations.
• Proven ability to lead and manage a team effectively.
• Excellent communication, interpersonal, and customer service skills.
• Project management expertise and strong problem-solving abilities.
• Familiarity with HVAC software and tools; such as Service Titan

Equal Employment Opportunity (EEO) Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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