Salesforce Release Manager Job at Cloudious LLC, Mettawa, IL

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  • Cloudious LLC
  • Mettawa, IL

Job Description

Perform technical program or project management across a variety of Commercial Patient Services projects.

  • Project Planning and Management:
    • Create project charter including scope, objectives, team, stakeholders, budget and deliverables.
    • Develop detailed project plans, including schedules and resource allocation.
    • Define clear performance indicators to track project progress and success.
    • Monitor project progress along with performance indicators and adjust plans as necessary to ensure successful delivery.
  • Agile Project Management Facilitation:
    • Serve as a facilitator for agile ceremonies, such as daily stand-ups, sprint planning, sprint reviews, scrum of scrum call and sprint / release retrospection.
    • Promote and support agile methodologies within the team, ensuring adherence to best practices.
  • Team Coordination and Collaboration:
    • Act as a liaison between Xfunctional technical teams, stakeholders, and BTS management.
    • Facilitate effective communication and collaboration among Xfunctional team members.
    • Remove obstacles blocking team progress and enhance team productivity.
  • Risk and Issue Management:
    • Identify potential risks and issues early in the project lifecycle.
    • Develop mitigation strategies and coordinate the resolution of issues as they arise.
  • Stakeholder Management:
    • Establish and maintain strong relationships with project stakeholders.
    • Communicate project status, updates, and insights to stakeholders regularly.
    • Gather stakeholder feedback and incorporate it into project planning and execution.
  • Release Management:
    • Ensure deliverables meet quality standards and project requirements in compliance with AbbVie DevOps / IT SLC standards.
    • Ensure all the projects stage gates are completed on time for successful deployment
    • Ensure pre-deployment and post-deployment activities are successfully completed
    • Ensure handoff to operations team is comprehensively completed, including functional & technical KT, SOP creation & approval, hypercare, etc.
  • Technical Understanding:
    • Possess a solid understanding of technical concepts to effectively manage and communicate with development teams.
    • Ensure technical feasibility and alignment with overall project goals.
  • Continuous Improvement:
    • Post project completion, conduct a post-mortem or lessons learnt with project and technical teams to analyze the success and areas of improvement.
Collaborate with Product Owners and technical teams to create tech depts to enhance the systems efficiency and effectiveness.

Job Tags

Full time,

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