Genesis Call Center recruits, trains, and manages remote Customer Service Representatives (CSRs) who support national brands in customer service, tech support, and sales. Our secure, cloud-based systems allow CSRs to work from home while delivering professional service.
We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will handle inbound customer interactions for major brands, using our provided systems to resolve issues, answer questions, and ensure customer satisfaction.
This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace. A multi-step onboarding and client certification process is required before servicing can begin.
Responsibilities:
Answer inbound calls and assist customers with questions, concerns, or product/service issues
Use provided tools to document and resolve customer needs accurately
Follow established protocols for communication and case handling
Participate in required certification courses to qualify for client assignments
Deliver service in a professional and brand-aligned manner
Maintain performance targets in quality, communication, and efficiency
High school diploma or GED required
Must be at least 18 years of age
Authorized to work in the United States
U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
Strong communication and active listening skills
Basic computer knowledge and typing ability
Ability to follow detailed instructions and meet performance standards
Prior customer service or call center experience is a plus
Spanish language skills are a bonus
Remote position – no commute
Paid training (after client certification)
Flexible schedule options
Paid time off
Career advancement opportunities
Access to telehealth benefits
All information kept confidential under EEO guidelines
We are seeking a dedicated Travel Physical Therapist to join our team in League City, TX, offering a competitive salary of $8,730/month. Responsibilities Include Assessing patient condition and developing personalized treatment plans Providing hands-on therapy...
...The final salary offered is determined based on factors like, but not limited to, relevant skills andexperience, and upon joining Novartis will be reviewed periodically. Novartis may change the publishedsalary range based on company and market factors. Your...
...Cabinet Maker Iin GAC Savannah Unique Skills: Together we Fly! Our aircraft are industry leaders and so are our people. We're looking for talented, motivated individuals who are ready to do innovative work, and we offer exciting career opportunities worldwide...
...diverse patient mix allowing for a rewarding and stimulating practice environment allowing for professional growth. The Free Standing Emergency Department is only about a mile away from the hospital.Hospital / Group~12 & 24-hour shift options available~Cerner EMR~...
Class A OTR Truck Driver JobLazy Acre Trucking LLC currently has an open position for an over the road truck driver. Applicant must have a current CDL and must have held it for a minimum of two years. Must be able to pass background and drug/alcohol screening test. Flat...