Small Group Underwriter Job at The Word & Brown Companies, Orange County, CA

c1I2MlZUZ1dtcnJHNUNCSHYzZXpiVTE0Umc9PQ==
  • The Word & Brown Companies
  • Orange County, CA

Job Description

Purpose of Position: Review Group applications by the Carrier’s guidelines and submit by the applicable deadlines. Follow up with Broker or Sales Office for pending items. The position requires mandatory overtime during months of heavy volume.

Essential Functions:

  • Provide Best in Class Service to internal and external customers
  • Subject matter expert. Review and test underwriting system changes before they are implemented
  • Exceed monthly underwriting metrics by maintaining a minimum quality score of 90%
  • Review and complete California and Nevada cases with accuracy in a fast-paced environment
  • Attention to detail and prioritization in a fast-paced environment
  • Enter case into carrier’s online system if applicable or excel spreadsheet
  • Meet turn time requirements on each case and the processing of pending items
  • Assist Underwriting Leadership with Pre-Sale Questions or projects as needed
  • Provide excellent Customer Service to internal and external customers
  • On-site or remote regular attendance and punctuality are essential functions of the job
  • Performs other business tasks or functions as assigned

Knowledge, Skills & Abilities Required:

  • Attention to Detail and have Sense of Urgency
  • Excellent Time Management, Organization Skills and Problem-Solving/Solution Oriented Skills
  • Strong Customer Service Skills: telephone, e-mail and in person
  • Computer literate: adapt to carrier software and internal software
  • Proficient in Microsoft Office programs, including Word, Excel, PowerPoint, as well as Outlook
  • Highly, motivated team player
  • Excellent grammar and spelling
  • Ability to interface with Brokers, Carriers and Clients in a professional manner
  • Adhere to all PHI (Protected Health Information) and HIPAA (Health Insurance Portability and Accountability Act) guidelines

Educational Requirements:

  • High School Diploma or equivalent required
  • College preferred or equivalent work experience
  • Health Insurance knowledge is helpful

Physical Requirements:

Must be able to sit for extended periods of time and occasional standing and walking. Must have adequate hearing for phone work. Vision requirements include close vision and the ability to adjust focus. Must be able to communicate effectively in English. Must be able to use a keyboard and other office equipment. Ability to lift up to 10 pounds occasionally.

Job Tags

Work experience placement,

Similar Jobs

Jiangsu Emily Consulting Service Co., LTD

Taizhou Foreign language school needs ESL teacher for primary and secondary schools Job at Jiangsu Emily Consulting Service Co., LTD

Location:Taizhou Jiangsu School type:Foreign language school Onboard time:Late August Job title:ESL teacher for primary and secondary schools -Maximum 25 teaching periods per week -Work time:7:40-11:40 am,12:40-4:30 pm from Monday to Friday -Contract period... 

ManpowerGroup

Environmental, Health & Safety Specialist Job at ManpowerGroup

 ...representative according to N85000 for ISO 14001 and Eco-Management and Audit Scheme (EMAS)+ Provide trainings to employees regarding EHS conceptsEducation & Experience+ Technical education (electrical engineering, mechanical engineering, chemical laboratory assistant,... 

QBMS LLC

Data Entry Processing Coordinator Job at QBMS LLC

Data Entry Processing Coordinator Location Fort Lauderdale, FL (River Oaks area) : Benefits/Perks Competitive Compensation Paid...  ...Assist with transport of non-US citizen to court proceedings and medical facilities. Qualifications ~ Have a High School Diploma... 

Baptist Health System KY & IN

Surgical Services Administrative Assistant Job at Baptist Health System KY & IN

Surgical Services Administrative Assistant Location Paducah, KY : : Coordinates the daily operational details for the surgery office and performs a wide variety of standard secretarial functions as well as meeting the needs of staff. JOB DUTIES - Demonstrates necessary... 

Tencent

Global Talent Sourcing Intern/HR Recruiting Intern Job at Tencent

About the Company Tencent is an Internet-based platform company founded in Shenzhen, China, in 1998. We use technology to enrich the lives of Internet users and assist the digital upgrade of enterprises. Our mission is "Value for Users, Tech for Good". We embrace ...