Job Description

Exciting Signing Bonus: $1,500!

We’re thrilled to offer a $1,500 sign-on bonus for bilingual applicants, paid in three rewarding installments: $500 after just 30 days, $500 at 6 months, and $500 at 12 months. Plus, all new employees will receive a $1,000 sign-on bonus distributed after 30 days and 6 months of employment to show our appreciation for joining the team!

JOB TITLE:   SUD Counselor I/II or III

LOCATION: Hayward, CA - Alameda County | Project Eden

Employment Type:  Full-time

Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 with the goal of reducing substance use-related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. Providing exceptional services to our diverse community. We are proud to support Behavioral Health Services Department (BHSD) clients in their preferred languages, ensuring accessibility and inclusivity for all.

We practice our values of Integrity, Compassion, Respect, and Professionalism, to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

How can you make a difference in people’s lives?

We are seeking a SUD Counselor I/II/III who is passionate about serving diverse communities. Bilingual candidates fluent in one or more of BHSD’s threshold languages—Chinese, Spanish, Tagalog, or Vietnamese—are eligible for an additional incentive.

This position will perform intakes/admissions, treatment plans, monitoring of client’s progress, maintaining documentation per organization’s guidelines, discharges, and resources to assist the client in finding appropriate ongoing services as well as oversee the activities of other staff and provide guidance when needed

Principal Duties and Responsibilities

• Perform initial screening/assessment, recovery and treatment planning/problem list and individual check-in with clients to ensure goals are achieved.
• Communicate daily with Clinical Supervisor and Program Manager to ensure services are being delivered in alignment with department policy.
• Maintain a positive, welcoming approach with all incoming and present clients at the center.
• Develop initial ongoing ASAM-informed referral and discharge planning with clients.
• Meet weekly for group clinical supervision.
• Inputs data into HSI’s Electronic Health Record System (EHR) and/or the EHR platform of the County funder
• Maintain appropriate records in the EHR.
• Daily monitoring and maintenance of client EHR for errors, correcting and updating.
• Develop and maintain positive working relationships with all staff members and community organizations.
• Maintain attendance and punctuality to perform duties as scheduled.
• Attend all staff meetings and required agency meetings unless excused.
• Responsible for always maintaining a clean environment.
• Maintain a basic knowledge of medications used by clients.
• Perform any other duties as assigned.
• Adheres to confidentiality requirements as governed by HIPAA and 42 CFR
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Success Competencies for the Position

• Client Focus – Gains insight into client needs, quickly establishes rapport and relationships using evidence based practices, provides compassionate and empathic client care to all program participants.
• Problem Solving – uses logic and methods to solve difficult problems with effective solutions…looks beyond the obvious and doesn’t stop at the first answer.
• Being Resilient- Rebounds from setbacks faced in a high stress environment. Handles and manages crises effectively. Maintains stability when faced with conflict.
• Interpersonal Communication- delivers effective communication with a wide range of audiences. Addresses miscommunication quickly and appropriately. Conveys information clearly

Functional/Technical Skills and Knowledge

• Technical Training or Knowledge 
• Certification or registration with either Substance Use state certifying body in California (CAADE/CCAPP/CADTP),
• Excellent computer skills, knowledge of data capture and data input into Electronic Health Records.
• Knowledge of alcohol and drug addiction (substance use disorder)
• Knowledge of social model detox concepts
• Excellent oral and written communication skills
• Experience
• Experience working with customers or clients that feel overwhelmed or in a crisis (crisis intervention).
• Experience working with diverse populations and cultures.
• Experience working with customers or clients with co-occurring disorders and disabilities

Qualifications

• Registration with either Substance Use state certifying body in California (CAADE/CCAPP/CADTP)
• Demonstrated experience working with a high and at-risk population
• Familiar with 42 CFR and confidentiality laws
• Demonstrated competency in using technology
• Must have a CA driver’s license and good driving record in good standing.
• Must pass a background investigation/clearance (finger printing/Liv Scan)
• Familiar with 42 CFR and confidentiality laws
• Demonstrated competency in using technology
• Preferred: Bilingual in Spanish, Chinese, Vietnamese, or Tagalog

Other duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Compensation and Benefits

We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.

• 100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage. 
• PTO and Holiday pay.
• Retirement benefits after 6 months of service.
• Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

Salary:  $24-$30 per hour based on experience, education, language skills and certification status.

Horizon Services, Inc. is an Equal Opportunity Employer.

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