Job Description

Job Title: Training Specialist I – Healthcare Registration

Location: Chicago, IL

Industry: Healthcare

Pay: Up to $30/hour

About Our Client:

Addison Group is hiring a Training Specialist I for our client in the healthcare industry. This role is ideal for a candidate with a strong background in healthcare registration, insurance verification, and EPIC systems who is looking to take the next step in their career.

Job Description:

The Training Specialist I is responsible for developing and delivering training programs that enhance staff proficiency, improve operational efficiency, and ensure high-quality patient registration processes. This individual will work closely with management to identify training needs, implement educational materials, and track staff performance.

Key Responsibilities:

• Develop and implement training materials, guides, and policies to support registration and insurance verification processes.
• Conduct new hire training and ongoing education to ensure compliance with healthcare regulations and best practices.
• Monitor staff performance, track productivity, and provide coaching based on quality audits.
• Create newsletters and training updates to keep staff informed of system changes and common registration errors.
• Collaborate with management to assess training needs and provide solutions for performance improvement.
• Oversee standard operating procedures to ensure uniformity and efficiency in registration workflows.
• Utilize Excel, PowerPoint, and other technology tools to develop and present training materials.

Qualifications:

• Strong background in healthcare registration with experience in insurance verification (Medicare, Medicaid, Managed Care, etc.).
• Proficiency in EPIC systems and ability to train others on its functionality.
• Experience creating training guides, conducting audits, and improving registration workflows.
• Excellent communication and interpersonal skills, with the ability to professionally interact with management and staff .
• Tech-savvy individual with knowledge of Microsoft Office Suite (Excel, PowerPoint, etc.).
• Ability to work flexible hours, including multiple shifts, to accommodate training schedules.

Additional Details:

• Schedule: Flexible shifts (day and evening availability required; occasional weekends).
• Reporting to: Director of Registration.
• Interviews and Start Date: ASAP.

Perks:

• Opportunity to train and mentor healthcare professionals in a critical patient-facing role.
• Work in a dynamic environment where you can influence process improvements and efficiency.
• Competitive pay with room for professional growth.

Interviews are being scheduled immediately! If you have a strong background in healthcare registration and are looking for a new challenge, apply today!

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