Job Description

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

The Employment Development Department (EDD) is seeking a highly motivated and skilled Information Technology Specialist II to join the Network Engineering group within the Information Technology Branch. Under general supervision, the selected candidate will support the EDD's enterprise IT Network engineering and operations, including hardware and software components and the confidential data managed by the organization. This incumbent is to play role with Network Engineering Group of Infrastructure Services Division (ISD), where he/she will be responsible for the implementation, maintenance, and operations of statewide IT network systems.

As part of the Information Technology Branch, the incumbent will help shape its transformation into a customer-focused service organization by adhering to the Branch's cultural principles. They will also play a key role in fostering positive communication and building relationships with vendors, colleagues, management, and clients.

This position may offer eligibility for a hybrid work schedule, with telework flexibility determined by the Department's needs. The employee is expected to report to the office on assigned in-office days, with travel costs to the headquarters at 800 Capitol Mall, Sacramento, California, the responsibility of the employee.

This position is eligible for a hybrid work schedule. The amount of teleworking is at the discretion of the Department and is subject to change as business needs arise. Employees are required to report to their headquarters office on their assigned in-office days. Travel expenses to and from the assigned headquarters are the responsibility of the employee.

Required Skills

• Understanding of IP networking, protocols (TCP/IP, DNS, DHCP), routing, switching and ability to configure and troubleshoot network devices such as routers, switches, Wireless controllers and firewalls.
• Skills in network security including firewalls, Virtualization Security and troubleshooting.
• Proficient in scripting languages such as Python and automation tools.
• Ability to monitor, detect network bottlenecks and improve efficiency.
• Cloud computing knowledge such as AWS, AZURE or Google cloud, concepts like virtualization and hybrid cloud computing.
• Firm understanding of Layer 1 technologies such as Single, Multimode fiber and Layer 1 troubleshooting tools.

 If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

• Close to major freeways, light rail and transit stops.
• Enclosed bicycle parking
• Close to downtown shopping and restaurants
• Close to the Golden1 Center and Sutter Health Park.

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment 

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

Information Technology Specialist I Bulletin

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrated network engineering and operations experience in a large enterprise organization with 1000+ employees and client/server computers for internal and public facing services.
• Demonstrated experience with security segmented environments in an N-Tier Architecture.
• Proven experience with multiple networking disciplines; firewalls, switches, routers, virtual private networks, load balancers, SDDC (Software Define Data Center), network monitoring tools and systems, technical documentation, etc.
• Demonstrated 2+ years' experience working in a network technologist position equivalent to the IT Specialist I level or higher.
• Experience working with network templates for testing new software, switch configurations and end-to-end implementation task plans at an Enterprise level.
• Experience in planning, building, running, and conducting technical walk throughs with project/work teams related to network changes, maintenance, upgrades, and hardware refreshes.
• Ability to produce technical documentation that helps people understand and use a product or service.
• Experience with change management processes; submitting requests for change, developing tasks plans, and coordinating change.
• Ability to clearly explain technologies, processes, and products to customers.
• Demonstrate ability to multitask, meet deadlines, and process work efficiently and effectively.
• Work as a team player with the ability to self-direct and identify workload needs.
• Strong attention to detail.
• Ability to learn quickly and adapt to changing priorities.
• Ability to use technology and repeatable processes to achieve the highest level of productivity.
• Possession of IT networking certifications is highly desired
• College degree or similar experience in Computer Science or similar field of technology is highly desired.

Benefits

Benefit information can be found on the CalHR website,  , and the CalPERS website,  .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is REQUIRED. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing.

The SOQ will be considered the first phase of the hiring process for this position. If your qualifications are competitive, you may be invited to an interview. The SOQ should be typed and not more than two pages in length, not less than 12-point font, single-spaced, with margins not less than one inch, including your first and last name at the top of the page, and must include a response to the two statements below, including specific examples:

The EDD Network Engineering Group (NEG) is involved with the planning, building and running of technology, which includes engineering, test, deployment and maintenance of network systems and tools for Enterprise. NEG also participates in many enterprise-level projects and deals with critical network issues by providing technical expertise with design, integration, consultation and other network related services. As a member of the Networks team, you may be a participant or a lead in part or all of these activities. Please answer the following questions related to your networking experience.

We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities.

1. Describe your work experience with Software Defined Data Centers, network devices, and network tools in relation to the management of network traffic, network load balancing hosts, switches, firewalls, and routing for multiple locations. Include examples, types of network devices, and your role.

2. Describe an experience where you introduced a production change that caused a network outage. Include the steps you took to introduce the change and how you mitigated the outage.

In your SOQ, include the details describing the complexity, size, and different technological challenges in an enterprise organization.

Résumés and/or cover letters DO NOT take the place of the SOQ. Applications received without an SOQ or SOQs that do not include a response to the statements above may not receive further consideration and may be excluded from the hiring process.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required.  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.

Job Tags

Permanent employment, Full time, Work experience placement, Work at office, Remote work,

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